Digitalisation
Digital inclusion matters to health and social care organisations
Digital inclusion matters to health and social care organisations:
- it’s crucial to achieving priorities
- they have an obligation to reduce inequalities
- there are clear policy commitments
- there’s a strong benefits case
How digital inclusion can support health and social care priorities
Supporting people to get online and use digital health resources can be crucial to achieving local priorities including:
- physical and mental wellbeing
- prevention
- self care
- shared care and shared decision making
- long term condition management
- appropriate use of urgent and emergency care
The benefits to patients and carers include:
- improved self-care for minor ailments
- improved self-management of long-term conditions
- improved take-up of digital health tools and services
- time saved through accessing services digitally
- cost saved through accessing services digitally
- reduced loneliness and isolation
And benefits for the health and care system, including:
- lower cost of delivering services digitally
- more appropriate use of services, including primary care and urgent care
- better patient adherence to medicines and treatments
